Handbook
This document presents the 10 basic principles that should guide the creation of Assistance Offices for victims of crime. Secondly, these principles have been transformed into four strategic axes, which constitute practical tools to implement a Generic Plan. Following this, the strategic axes are developed, considering their objectives, activities and responsibilities. To complement the Plan, four annexes have been elaborated: an Action Protocol to guide the comprehensive assistance to victims; a Questionnaire to evaluate the risk of re-victimisation and reprisals in order to establish protection measures; the Main Indicators to carry out an assessment; and the Template for the definition of the adaptation requirements to implement the Strategic Plan in Spain, Greece, Italy, Bulgaria and Cyprus according to national particularities.
