This document aims to achieve harmonized and shared service levels, with the possibility of developing existing systems of Higher Education Institutions in Tunisia towards excellence.
This manual describes the organization, activities and various responsibilities within the University, as well as the policy and the Quality Management System (QMS) in Tunisia.
The purpose of the procedures’ manual is to provide a formal framework for the execution of administrative operations and to describe the administrative, financial and accounting organization.
The present text includes a summary of recommendations and an action plan for activating quality committees in Higher Education Institutions.
SAGESSE’s roadmap aims to provide suggestions in the area of governance and autonomy.