SMART – Systematic Measurement System for Second Chance Education – Quality Indicators and Monitoring & Evaluation Tools

This working paper describes how to develop and work with a systematic measurement system. A systematic measurement system is a total quality management system – a methodology that facilitates ongoing monitoring and self-evaluation setting out processes and procedures, thus evidencing and justifying the success factors of second chance education and the use of informal learning. The process enables individuals and organisations to measure performance in order to drive forwards improvements in the teaching and learning process using different quality indicators at three different levels: learners’ level, teachers’ level and organizational level.

Target: Teachers, trainers and educators working in second chance education, youth workers working with non-formal education, students